Government Training Institute building effective leadership in the region

Better training leads to better work performance, stable leadership and fulfillment of goals. MARC’s work around effective local government — one of our eight central policy goals — aims to provide high quality training and technical assistance services to local governments and to develop collaborative efforts and shared services to help cities and counties work more efficiently and effectively.

As part of that work, the Government Training Institute was founded in 1996 as the result of the expressed interest of local government leaders who were striving to maintain and improve the ability of their organizations to make effective decisions and deliver quality services. Through GTI, certified instructors assist local government organizations in improving effective decision-making and increasing quality of service to its residents.

GTI offerings cover a range of topics including leadership, conflict resolution and technology skills. Several certificate programs are offered throughout the year including administrative professionals, customer service and successful facilitator. Forty-nine cities and six counties are dues-paying members, which allows for special discounts on training programs.

In addition to GTI’s open enrollment classes, they offer a wide range of customized training and consulting. Staff can deliver on-site training, facilitation or consulting tailored to an organization’s needs around professional development or problem solving.

Upcoming classes


Effective Presentations and Public Speaking SkillsThursday, March 5 from 8:30 a.m. to 4:30 p.m.
This course focuses on helping professionals put effective presentation strategies into practice. In this session, participants will learn how to create structure in the speech, interact successfully with the audience, design and use visual aids and Power Point, and sharpen personal delivery. The course will use instruction, break-out activities, in-session presentation practice, discussion, and multi-media video and audio.

Understand Yourself and OthersTuesday, March 17 from 8:30 a.m. to noon
This course helps you learn about your listening style and work behavioral style. You will develop an appreciation of others’ work styles, determine what style a coworker or customer has and learn to work with that type of person more effectively. This will help you anticipate and minimize potential conflicts with others who have different styles.

For more information

Go to marc.org/gti for the full list of upcoming courses, or contact Shelly Bolling-Strickland at sstrickland@marc.org to request custom services.